Alison King

Analyst — Both halves — the business problem, and the system underneath it.

Requirements are the cheapest place to fix anything. Root cause analysis comes first: take burdensome processes apart, separate the symptom from the cause, and find where change would genuinely create impact. That work runs in two directions at once — commercially, tying every decision back to margin, cost-to-serve, capacity, customer value and risk; and technically, into data, integrations, system design and the test criteria that prove it worked. Analysing one without the other is how programmes ship the wrong thing correctly.

Systems analysis · Process & data modelling · Requirements & test design · Technical debt reduction · Commercial modelling

Programme leader — Twenty-five years of regulated delivery, including the difficult ones.

I have recovered failing services and delivered programmes that had fallen behind. Plans built on assessed risk, with assumptions logged, verified and tracked, and resource measured rather than guessed. Governance models that provide the right amount of gateways to ensure nothing slips through, without becoming overly burdensome. My approach is to keep moving, keep measuring, and judge it on outcomes.

Programme recovery · Regulated delivery · PRINCE2 / AgilePM · Governance & assurance · Vendor & stakeholder management

Builder — Products that solve complex problems.

Full-stack applications built and deployed end to end — Next.js on Vercel, Supabase and PostgreSQL, Stripe, n8n for orchestration, APIs and webhooks across multiple authentication models. I work in agentic AI build, test and fix loops, delivering what used to take a team to build.

Next.js / React · Supabase / PostgreSQL · Vercel · n8n · Stripe · APIs & webhooks · Claude Code

Senior Project Manager / Systems Analyst & Programme Lead

Brighton / remote · Senior Project Manager from Sep 2023

• Works directly with the CEO to identify commercially valuable opportunities, build the case for change and drive it into delivery.
• Leads the flagship technical transformation of Applied Connect — improving resilience, efficiency, customer value and capacity for future change.
• Identifies and prioritises AI opportunities that reduce technical debt, manual effort and cost-to-serve, balancing value, feasibility, adoption and risk.
• Partners with insurers, product and engineering to deliver system improvements, challenging low-value work to protect margin and release capacity.

Applied Connect — www1.appliedsystems.com/en-ie/solutions/for-brokers/broker-management-system/applied-connect

Founder & Product Builder

Concurrent venture

• Builds and commercialises secure, AI-enabled applications end to end — architecture, build, payments, hardening and release.
• Portfolio spans collectables sourcing and pipeline management, food-grade formulation and compliance, personal financial planning and manufacturing operations.
• Tests every proposition against need, margin, pricing, adoption and scalability before investing further.

Head of IT & Delivery, and Fractional Adviser for PMO, AI Governance & Innovation

Brighton · Fractional

• Advises the CEO on high-value applications of AI, data and automation, connecting innovation choices to client service and business outcomes.
• Introduces proportionate AI governance and stronger use of data — improving decision quality, accountability and investment priorities.

Founder & Director

Identified an unmet need and built food-grade children’s craft products into an end-to-end e-commerce and manufacturing business. Owned P&L, cash flow, website, payments, data-led marketing, manufacturing and team development — then created repeatable operations that scaled beyond the founder.

Tiny Land app — app.tiny-land.co.uk·Sussex Express — www.sussexexpress.co.uk/education/tiny-land-where-candy-shop-meets-art-in-crawley-down-806724·Busy Busy Learning — busybusylearning.com/meet-the-mum-behind-the-maker-tiny-land

Head of Project Management

Turned around a struggling project-management service, establishing governance, prioritisation and benefits measurement that restored credibility. Led the c. £8m digital transformation of ePA, the online platform through which scheme members administer their own pensions — a full rewrite off ageing web technology onto Django and Python — directing cross-functional teams of 40+.

ePA platform — epa.towerswatson.com

Senior Project Manager (contract)

Delivered a $2m Consumer Credit Directive programme across business and legacy systems to agreed quality, timeline and budget. Directed SEPA/PSD workstreams across technology, legal, finance, tax, compliance and operations.

The Consumer Credit (EU Directive) Regulations 2010 — www.legislation.gov.uk/uksi/2010/1010/contents

Deputy Programme Manager (contract)

Delivered the 2009 Annual Report and Accounts on time — a first for TPR — while strengthening planning and governance. Coordinated procurement and policy work supporting pensions reform with DWP and HMRC, under what was then the Employer Compliance Regime.

Pensions Act 2008 — www.legislation.gov.uk/ukpga/2008/30/contents

Global Project Manager

Delivered a global MI and data-mining programme improving analysis of operational and commercial performance. Restored confidence in a failing reporting service and led a multi-site workforce-scheduling implementation.

Capita Software Services · 2005 — 2006

Redesigned defect management, cutting outstanding logs by 50%; delivered IVR, online payments and Chip-and-PIN implementations.

Lloyds TSB Group IT · 2004 — 2005

Planned scarce skills across a 200-person retail-banking technology function, protecting critical regulatory delivery.

Cornell Properties · 2002 — 2004

Digitised paper-based accounting and records, improving efficiency and query resolution.

Hewden Hire Centres · 2000 — 2002

Ran the nightly UNIX till-polling that pulled trading data in from the depot network, and produced the reporting and success metrics that showed whether it had landed.