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Privacy Policy

Privacy Policy

BlackBox

Effective: 23rd February 2026

 

1. Who We Are

BlackBox operates digital applications and tools designed to support clarity, decision-making, and structured communication.

Our current products include Subtext and may include additional applications in the future.

If you have any questions about this policy, contact:

BlackBox
Website: https://black-box.solutions/contact

2. Scope of This Policy

This policy applies to:

• The BlackBox website
• All BlackBox applications (including Subtext)
• Any future tools released under the BlackBox brand

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3. Information We Process

A. Text Submitted for Analysis

When you paste text or upload content into a BlackBox application:

• The text is processed temporarily to generate your requested analysis.
• The text is not stored after the result is returned.
• We do not sell, share, or use submitted text for advertising purposes.
• We do not use submitted text to train models.

Text is processed only to provide the service you requested

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B. Account Information (Pro Users Only)

If you upgrade to a Pro subscription:

• You must create an account.
• We may store your email address and subscription status.
• Payment processing is handled by third-party providers. We do not store full payment details.

Free users are not required to create an account.

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C. Usage Data

We may collect limited usage information such as:

• Which features are used
• General device or browser type
• Basic analytics data (e.g., visits and session duration)

This data is used to improve service performance and reliability.

 
4. How Free Usage Limits Work

Free access may be limited to one analysis per device per day.

To enforce this limit:

• A local device-based record may be stored in your browser.
• This record does not contain your message content.

No account is required for free usage.

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5. Legal Basis (UK GDPR)

Where applicable, we process data under the following lawful bases:

• Consent (when you choose to submit content)
• Contractual necessity (to provide paid services)
• Legitimate interest (to maintain and improve our services)

 

6. Data Retention

• Submitted text is not stored after processing.
• Account data for Pro users is retained while the account remains active.
• You may request deletion of your account at any time.

To request deletion, contact alison@black-box.solutions

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7. Third-Party Services

BlackBox may use third-party providers for:

• Hosting and infrastructure
• Language processing
• Analytics
• Subscription billing

These providers process data only as necessary to provide their services.

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8. Data Security

We implement reasonable technical and organisational safeguards to protect your data.

However, no online service can guarantee absolute security.

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9. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data

  • Request correction

  • Request deletion

  • Restrict processing

  • Object to processing

  • Request data portability

To exercise these rights, contact us at alison@black-box.solutions

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10. Children

BlackBox products are not directed at children under 13.

If we become aware that personal data has been collected from a child without appropriate consent, we will delete it.

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11. Changes to This Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page with an updated effective date.

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location. 

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